JGW+ Learner Outreach & Recruitment Worker

If you would like to work for an organisation that demonstrates outstanding commitment to staff engagement, has gained a place on the Times Best 100 Companies to work for in the UK for the last eight consecutive years and that holds Investors in People Platinum accreditation we would love to hear from you!

About the role:

At ACT, our behaviour framework shape everything we do. We are looking for a JGW+ Learner Outreach & Recruitment Worker who demonstrates genuine respect for every learner, communicates with openness and integrity, and brings creativity to engage young people who may have faced barriers to education. You will be motivated to inspire and empower learners to progress, while maintaining clarity in your planning, decision-making and communication. If you are resilient, adaptable and committed to making a meaningful difference through high-quality, inclusive delivery, we would love to hear from you.

The Learner Outreach & Recruitment Worker is responsible for engaging young people aged 16–19 and supporting them into the Jobs Growth Wales+ (JGW+) programme. The role focuses on identifying potential learners, understanding their individual needs, and promoting the opportunities available through JGW+.

The postholder will build and maintain effective relationships with partners, schools and community organisations, attending outreach events, careers fairs and engagement sessions to raise awareness and generate referrals. They will support young people through the application and sign-up process, ensuring a smooth and positive learner journey from initial engagement.

The role will primarily support delivery across the Aberdare and Ebbw Vale areas, with flexibility required to support other centres as needed.

The role also includes maintaining accurate records of outreach activity and learner engagement, contributing to recruitment targets and ensuring compliance with organisational processes.

ACT is committed to promoting the Welsh language for both staff and learners, and whilst it is not considered essential criteria, the ability to speak Welsh is desirable for this role. 

 What you will do:

• Engage with young people, supporting them through the referral and sign-up process for the JGW+ programme.

• Build and maintain strong relationships with schools, careers services, community partners, and employers.

• Attend outreach events, careers fairs, school visits, and community sessions to raise awareness and generate referrals.

• Capture and manage learner information accurately and efficiently—strong touch-typing skills are essential for timely recording of learner outcomes.

• Identify young people’s needs, including wellbeing and personal development, and refer to internal or external support where appropriate.

• Work flexibly to support activities at Aberdare and Ebbw Vale, with occasional support at other centres as required.

• Maintain accurate records of outreach activity, contribute to recruitment targets, and ensure compliance with organisational processes and safeguarding standards.

Please see Job Description for full details.

Why work for Jobs Growth Wales (JGW+)

• Generous holiday entitlement (up to 45 days per year)

• Dedicated Staff Wellbeing & Engagement Officer, plus wellbeing weeks, half-hour sessions, free fruit, counselling and team building events.

• Professional growth through e-learning platforms, in-house management academy, CPD opportunities, and job shadowing up to 2 days per year.

• Reward & recognition culture including salary reviews, birthday and service celebrations, staff awards, life assurance and cycle to work or electric care schemes.

• Prestigious credentials: Investors in People Platinum accreditation, consistently ranked among the UK’s Best Companies to Work for, and featured in the Top 100 most inclusive Employers.

As Wales’s largest Training Provider, ACT is all about people. With a family feel culture we believe our employees are our greatest asset. We’re all extremely passionate about making a positive difference to people’s lives by providing excellent learning programmes and opportunities.  

Our Values:  

At ACT, we pride ourselves on fostering a culture of respect, fairness, and dignity for all. We believe in creating an inclusive environment where every individual feels valued and empowered to thrive.  

Diversity statement 

ACT is dedicated to fair and safe recruitment practices, ensuring equality for all applicants and staff. We do not discriminate based on gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age. Our questioning and collating of information are intended to help us maintain equal opportunities best practice and identify barriers to workforce equality and diversity. The information collated from you will not be used in any decision affecting you.  

We are happy to consider an reasonable adjustments that candidates may need during the recruitment process, please drop us an email with your requirements. 

What next?:  

 The Advert will close 29th April 2026. We reserve the right to close this vacancy early if we receive sufficient applications for the role.  

Applicants will be notified via email of application process (please check junk or spam folders) 

An interview process consisting of:  

A face to face at one of our ACT Delivery Centres with a work-based task (for example - a micro teach, full details will be provided before interview) 

We’re keen to ensure our hiring process allows you to be at your best, so if you need us to make any adjustments, please just let us know.  

If you have any queries about the vacancy please feel free to contact us on recruitment@acttraining.org.uk. 

Safeguarding:

Our organisation is deeply committed to safeguarding the welfare of all learners and staff. We expect all employees to uphold this commitment as part of their role. Please note that the successful candidate will be required to undergo an enhanced DBS check.