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Digital Trainer / Assessor

Ocean Park House, Cardiff 37 hours Perm £29,174 rising to £33,465 02/03/26
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If you would like to work for an organisation that demonstrates outstanding commitment to staff engagement, has gained a place on the Times Best 100 Companies to work for in the UK for the last eight consecutive years and that holds Investors in People Platinum accreditation we would love to hear from you!

Do you have a passion for all things digital?

Are you confident in your digital skills and enjoy sharing what you know with others?

Do you get real satisfaction from helping people build confidence through learning?

At ACT, we’re looking for a Digital Trainer–Assessor who’s enthusiastic about digital learning, motivated by learner success, and ready to turn real-world digital experience into meaningful training and support.

If you love delivering engaging sessions, coaching others, and making a genuine difference — this could be your next step.

Key Responsibilities

Workshop Delivery (3 days per week)

·         Deliver dynamic workshops across Digital Services.

·         Create inclusive learning environments.

·         Embed Prevent, safeguarding, E&D, wellbeing.

Caseload Management (2 days per week)

·         Assess learners against qualification standards.

·         Mark, provide feedback, maintain individual learning plans.

·         Conduct reviews, support ALN needs.

Curriculum Design

·         Create and refresh workshop materials.

·         Collaborate on programme design.

Quality, Compliance & Learner Journey

·         Meet Welsh Government, Estyn and awarding‑body standards.

·         Record learner progress accurately.

·         Complete WEST, scorecards, induction activities.

The role fits within Digital Services Team reporting to the Route Manager.

To learn more about being a vocational assessor check out this video..

ACT is committed to promoting the Welsh language for both staff and learners, and whilst it is not considered essential criteria, the ability to speak Welsh is desirable for this role.

Grade 6 £30,174 rising to £33,465 (£29,174 – unqualified Assessor)  

Additional qualification uplift:

·         Qualified in a digital subject to Level 4+ or equivalent: +£1,000 per annum

·         Qualified in a digital subject to Level 7+ or equivalent: +£2,000 per annum

Why work for ACT?  

As Wales’s largest Training Provider, ACT is all about people. With a family feel culture we believe our employees are our greatest asset. We’re all extremely passionate about making a positive difference to people’s lives by providing excellent learning programmes and opportunities.  

If you would like to work for an organisation that demonstrates outstanding commitment to staff engagement, has gained a place on the Times Best 100 Companies to work for in the UK for the last eight consecutive years and that holds Investors in People Platinum accreditation we would love to hear from you!  

Diversity statement 

ACT is dedicated to fair and safe recruitment practices, ensuring equality for all applicants and staff. We do not discriminate based on gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age. Our questioning and collating of information are intended to help us maintain equal opportunities best practice and identify barriers to workforce equality and diversity. The information collated from you will not be used in any decision affecting you.  

What next?  

The Advert will close 02nd March 2026. We reserve the right to close this vacancy early if we receive sufficient applications for the role.  

Applicants will be notified via email of application process (please check junk or spam folders) 

An interview process consisting of: 

If successful at shortlisting, you will be invited to Head Office for an interview which will include a work-based task (for example, a micro-teach or short presentation). Full details will be provided in advance.

We want you to be at your best — if you need any reasonable adjustments during the recruitment process, please let us know.

For any queries, contact recruitment@acttraining.org.uk.

Safeguarding

Our organisation is deeply committed to safeguarding the welfare of all learners and staff. We expect all employees to uphold this commitment as part of their role. Please note that the successful candidate will be required to undergo an enhanced DBS check.

 

What you get in return:

  • Excellent professional development opportunities
  • Generous holiday package (up to 45 days per year)
  • E-learning platform available to all staff.
  • Annual salary increases
  • Staff counselling sessions
  • Mental Health First Aider
  • Wellbeing initiatives
  • Bi-annual performance reviews
  • Staff Council
  • Flexible and hybrid working (where applicable)
  • Team building days
  • Volunteering days
  • Staff celebration days
  • Length of service, birthday and yearly appreciation rewards
  • Staff Recognition Awards
  • Healthcare cash plan
  • Contributory pension scheme
  • Life assurance

Our Values:

At ACT, we pride ourselves on fostering a culture of respect, fairness, and dignity for all. We believe in creating an inclusive environment where every individual feels valued and empowered to thrive.

FREDIE stands for Fairness, Respect, Equality, Diversity, Inclusion, and Engagement – values that lie at the heart of everything we do at ACT. From our interactions with staff to our engagement with learners, these principles guide our approach, ensuring that everyone has the opportunity to succeed.

Downloads
  • Digital Business Assessor JD Feb 2026
Person Specification

What we are looking for

Experience
Experience delivering training or coaching.
Strong coaching and mentoring.
Strong digital capability.
Track record of learner outcomes.
Excellent organisation in fast‑paced environments.
Curriculum design experience.
Real‑world digital/IT/admin experience
Qualifications & Knowledge
Safeguarding, ALN, E&D and wellbeing.
Knowledge of Apprenticeship delivery structures.
Assessor qualification (or willingness to complete).
Teaching/Coaching/training qualification or similar
Skills & Attributes
Outstanding organisation and time‑management.
Engaging presentation skills.
Excellent communication.
Creative and adaptable.
Commitment to quality and compliance.
Other
Full UK driving license and access to a vehicle